Terms & Conditions

We accept returns within 7 days of customers’ receipt of the product.However, the products should not be used at all as well as proof of purchase(invoice) and the original packaging will be required. Venom Ridez will refund the client within 30 days.
NOTE: CUSTOMERS WILL BE LIABLE FOR THE FULL COST OF THE RETURN OF THE GOODS and Credit will be issued in the same form as payment
Returns must be shipped via traceable courier. Return shipment must be prepaid and fully insured for the amount you expect credit for. In the case of loss or damaged goods, the customer is liable for payment.

Lamps/Lighting & Bulbs
These products DO NOT carry any warranties once the product leaves the store. We recommend that these products be installed by a professional fitter. Venom Ridez will, however, honor any Warranty/Guarantee for these products should they be fitted by ourselves.

Spoilers & Bodykits
Our panels are all made and stringently tested to fit properly.
To ensure a proper fitment please ‘trial fit’ these products to your vehicle before spraypainting, Venom Ridez will not be held accountable for labor & paint costs on the return of items.

Should a product be warped or unable to fit correctly. We will gladly swap out or refund u on this. We strongly recommend taking these products to a professional panelbeater for installation if you cannot book fitment with us.
We shall try our utmost to give you the best information available before you purchase our goods and please feel free to request if you would like more assistance regarding the product you are buying. It is hard for us to change/swap goods that you have ordered from us if you don’t like it. IF you have not seen it before, please go into a store similar to OURS and have a look at it or REQUEST for a picture to be emailed to you from us.
We thrive on giving you the service you require as our valued customer.